Please see below for planned fiber maintenance schedule. This is due to the new road going from Micaville to Spruce Pine. This maintenance will take care of the fiber from Micaville through Crabtree so the road can continue working through the area.
Scheduled Start Date / Time (local time zone): 5/22/2015 12:01:00 AM
Scheduled End Date / Time (local time zone): 5/22/2015 9:00:00 AM
Maintenance Location: 4 locations between Micaville and Crabtree on 19E
Description of Maintenance: Fiber Maintenance transferring to new fiber due to road construction
Impact: 6 hours downtime expected but reserving the nine hour window
Locations Impacted: All areas on 19E east of Micaville, all old cable areas from town of Bakersville south to McDowell county line, all areas on 80N, Little Switzerland, 7 Mile, 80S from Micaville to Locust Creek Rd.
If your internet isn’t on after the maintenance window ends call technical support at 1-877-402-0875.
If your TV service isn’t back on after the maintenance window ends call our office at 828-682-4074.
Thank you for your understanding in this planned maintenance.