All posts by ccvn-admin

Server Down 11-04-13

Begin: Thursday 05/31/2012 03:01 am
End: Thursday 05/31/2012 06:00 am
Sites Affected: All CCVN (Country Cablevision, Inc.) customers – TV, Internet, and PhoneDescription of outage: Scheduled MaintenanceCCVN staff will be adding an extra piece of equipment to increase the capacity of our data traffic. This should help all customers who have experienced slow internet speeds in the past due to network congestion.CCVN staff will be working and unable to answer calls. All calls related to Internet and Phone should go to our 24/7 Technical Support.If you experience any issues during or following this period, please contact us immediately at one of the numbers below. Please call or email us at staff@ccvn.com with any questions regarding this.

Sincerely,
Country Cablevision, Inc.
24/7 Internet Tech Support: 1-877-802-0475

 

2013 Launch

We are pleased to announce the newest addition to the CCVN family…Fiber Optic Services. Fiber optics are laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than any other power source, fiber optics make everything faster. Uploading, downloading, image quality and phone clarity are all improved because fiber optics send information with the speed of light.

RESCHEDULED Maintenance

Due to illness we have had to reschedule the maintenance to the following date.

Begin: Thursday 11/15/2012 01:01am
End: Thursday 11/15/2012 06:00am

Sites Affected: All CCVN (Country Cablevision, Inc.) customers – TV, Internet, and Phone

Description of outage: Scheduled Maintenance

CCVN staff will be balancing or physical network in order to increase the capacity of our data traffic. This should help all customers who have experienced slow internet speeds in the past due to network congestion.

CCVN staff will be working and unable to answer calls. All calls related to Internet and Phone should go to our 24/7 Technical Support. Call our office for TV support.

After the maintenance is complete if your internet or phone is still not working you may have to power cycle your modem/mta. To do so just remove power from it including battery if it has one and plug it back up.

If you experience any issues following this period, please contact us immediately at one of the numbers below. Please call or email us at staff@ccvn.com with any questions regarding this maintenance.

Sincerely,
Country Cablevision, Inc.
24/7 Internet Tech Support: 1-877-802-0475
Office: 828-682-4074